09 Nov ACAs new guidance notes on managing people
Acas (Advisory, Conciliation and Arbitration Service) provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems.
They also provide good value, high quality training and tailored advice to employers. Their expertise is based on millions of contacts with employers and employees each year and we are governed by an independent Council, including representatives of employer and employee organisations and employment experts.
ACAS guidance notes for managers
ACAS has published new guidance on managing people, covering the role of a manager and advice on day to day management through to annual appraisals, recruiting new members, dealing with discipline issues and absences from work.
Who’s the guide aimed at?
The first experiences of managing people often come as a front-line manager, a team leader or a supervisor. Alternatively, an owner of a small business may be expanding and employing staff for the first time. While the precise responsibilities of these positions may differ, the fundamental management skills required are often the same.
What the guidance notes cover:-
Section 1: Understanding the role of a manager
Understanding key employment issues, employee rights, resolving workplace issues.
Section 2: Leading and communicating
Motivating your team, managing team meetings, handling difficult conversations.
Section 3: Handling day-to-day tasks
Managing individual and team workloads, prioritising work, setting goals, delegation.
Section 4: Handling less frequent and/or longer-term tasks
Performance management, recruitment, managing absence, dealing with resignations, discipline & grievance issues.
Section 5: Support and personal development
Self reflection, getting feedback, developing as a manager.
Contributor: Susie Page